Please read these booking terms and conditions, upon which all bookings are accepted by Noosa Apartments.
Prices
Prices are quoted in Australian dollars. The rates are
subject to change without notice until booking is confirmed by deposit.
We endeavour to provide the best possible price for the period of
booking.
How to book:
Reservations can be or by calling 1300 66 47 66 or by email stay@noosaapartments.com.au.
All bookings must be secured with a deposit by credit
card at time of booking. Full payment is required upon arrival.
American Express will incur an additional 3% surcharge at
time of processing. To avoid this additional surcharge we gladly
accept Visa & MasterCard. Diners card is not accepted.
Check-in and Check-out Times:
Check-in time: after 13:00 (1pm)
Check-out time: prior to 10:00 (10am)
Minimum lengths of stays apply during special event periods.
All our apartments are NON SMOKING.
Maximum rooming configuration for all apartments are as follows:
" 1 Bedroom = 2 persons
" 2 Bedrooms = 4 persons
" 3 Bedrooms = 6 persons
Cots are accepted in addition to the maximum number of persons above. Maximum 2 cots per apartment.
Identification:
Adequate identification is required at time of
check-in to verify your identity. A current drivers licence, passport or
other form of photo identification (ID) will be asked for prior to
check-in. We require all credit card usage to be accompanied by this
ID.
If you do not agree with this policy, then you must
arrange an alternative payment process, ensuring that any EFT money
transfer is completed 5-days prior to your arrival and that you have
adequate cash on arrival to cover the security bond / deposit. We do
not accept personal or company cheques, money orders or foreign currency
on arrival.
Security Bond:
A credit card will be asked for at time of check in
and will be used to cover incidental items such as:
Telephone charges
Any breakages or damage incurred during your stay.
Any excessive cleaning charges, above the normal level of
cleaning
Additional servicing charges:
In the event that the guest cannot provide a credit
card as a guarantee, a cash security deposit will be required along
with photo identification. This bond will then be returned on departure
by cheque once the apartment has been checked by our staff.
Services provided:
Housekeeping and linen service will only be provided
to guests staying 5 nights or more in which a mid service clean will be
done on or around the 3rd day. NOTE: If extra servicing is required
additional charges apply.
Cancellations:
Low Season - In the event of cancellation, the deposit
is refunded less a $50.00 administration fee. Within 7 days of arrival
the deposit of 1 nights accommodation is forfeited. High Season
(Easter & Christmas Periods) - In the event of cancellation, the
deposit is refunded less a $50.00 administration fee. Within 14 days
of arrival the deposit of two nights accommodation is forfeited.
No Shows - full tariff is charged. Guests who reduce
length of stay once in house will not receive a refund on nights booked
& paid.
Photographs & Maps:
Maps and photographs are shown for general information
only and highlight places in surrounding areas. Property photographs
are representative only, actual apartments occupied may vary in decor
and inclusions from those shown.
Travel Insurance:
We recommend that, at time of booking, you consider
purchasing a travel insurance policy of your choice. Travel Insurance
can be purchased from any travel agent.
Unaccompanied minor/s: A child/children who is/are traveling/staying without
the accompaniment of an adult over the age of 18 years is considered
by most airlines/hotels as an unaccompanied minor/s. Unaccompanied
minor reservations are not accepted.
Limit of liability:
We do our best to ensure your booking arrangements are
satisfactory, however Noosa Apartments does not accept any
liability whatsoever for any injury damage, loss, delay, additional
expenses or inconvenience caused directly or indirectly by any events
which are beyond its control including, but not limited to, war, civil
disturbance, terrorism, fire, floods, acts of God, acts of Government
or of any other authorities, accident to or failure of machinery or
equipment, maintenance requirements or industrial action.
Special Conditions:
If in the event that Noosa Apartments cannot provide the apartment accommodation as requested, we will find alternative accommodation in another apartment type at the same property. In extreme cases we will relocate a guest to a near by hotel of similar standard, or offer a full refund or alternative available dates.
In the event that a guest fails to pay immediately upon demand, any amount owing to Noosa Apartments, pursuant to the booking and accommodation (including without limitation those incidentals such as telephone, cleaning, etc. set out above) Noosa Apartments reserves the right to deny access to the guest and ask that they vacate the premises.
If in the event that a guest has caused damage to the property or effected other guests/occupants of the property, Noosa Apartments reserves the right to ask that guest to leave and forfeit any monies paid, and will require the guest to pay for any damage caused.
